It’s probably not about you, so don’t own it or worry about it or dwell on it.

When someone goes off on you, no matter what the topic, what they’re really saying to you is that they’re having a bad day and taking it out on you. Don’t take it personally, don’t respond in the moment, and maybe don’t respond at all.

They’re going to vent, so let them.

Keep a placid look on your face and put imaginary duct tape on your lips. When they stop, they’ll either stomp out or glare at you for a response. Don’t respond hotly. If you have something soothing you can offer, say it. If you’re their supervisor, tell them the two of you will talk privately once they’ve cooled down.

And then get on with your day, secure in the knowledge that the tirade was about them, not you.

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